At Leonardo Ambient, we are committed to delivering your home décor items safely and promptly. Please read our Shipping Policy to understand how and when your orders will be delivered.
🔹 1. Delivery Areas
Please note that delivery may not be available in certain remote or restricted areas.
If you’re unsure whether we deliver to your location, feel free to contact us at:
📧 [email protected]
🔹 2. Processing Time
- Orders are processed within 1–3 business days after confirmation.
- You will receive a confirmation call or message before dispatch.
- Orders placed on weekends or public holidays will be processed the next business day.
🔹 3. Estimated Delivery Time
Once dispatched, deliveries typically take:
- Local/Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 5–7 business days
- Remote/Rural Areas: 7–10 business days
Please note: Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, courier delays, or regional holidays).
🔹 4. Shipping Charges
- For orders below this value, a nominal shipping fee will be shown at checkout (if applicable).
- There are no hidden fees; all charges are transparent before confirming your order.
🔹 5. Payment Method
All orders are delivered through Cash on Delivery (COD).
- Please ensure someone is available at your address to receive and pay for the order.
- If payment is not made at delivery, the order will be returned to us.
🔹 6. Order Tracking
Once your order is shipped, we’ll share a tracking link (via SMS or email) so you can follow the delivery progress.
🔹 7. Failed Deliveries
If delivery attempts fail due to customer unavailability or incorrect address, the order may be canceled and returned. We may attempt to contact you before cancellation.
🔹 8. Contact Us
For any shipping-related inquiries or delivery issues, please reach out to:
📧 [email protected]